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Progress Bar Error Messages Error Message: Adding full size photo / thumbnail to content - Warning: No source image present... Permissions Errors Red error messages tell you when you lack sufficient permissions to perform an action. This... Photos, Thumbs, Zips Not Being Created If selecting checkboxes for content items does not result in the content being generated there... Batch Process Ended Prematurely Should you need to clear the cms of its memory of a batch or purposely end a batch,... Error Codes in the Error Log The Error Log stores errors the CMS Encounters so that you can examine them at a later date. Here... Failed to fetch frame XXXXX Failed to fetch frame XXXXX There are two possible causes for this:1) Your movie was not... 500 Internal Server Error on a CMS Page 500 Internal Server Error on a CMS PageSome hosts have the module mod_security installed. ... cPanel Support Hi,We do not recommend the use of cpanel and do not offer support for issues resulting from its... Videos on Android / iOS / mobile devices will not play If movies on android / iOS / mobile devices will not play, there are a couple possible reasons... CC BIll Integration The CMS does NOT directly integrate with or interface with your CCBill account. Included within... "ImageColorAt() appears to be broken on this install" error message Problem: The error "ImageColorAt() appears to be broken on this install. Contact your host."... FFmpeg Requirements The CMS requires a release version of FFmpeg 2.6 or greater in order to take advantage of all of... You are using a version of PHP that no longer receives security updates. Error: WARNING: You are using a version of PHP that no longer receives security updates.This... There are server-related session problems on your install. If you attempt to log into the CMS and get this error: There are server-related session problems... Tips for a fast and painless installation IMPORTANT!!!Please read and follow this guide to speed up your installation.**CMS installation... Using a NATs dB for Elevated X Protect connections You can use your NATs dB to authorize and login members using ELevated X Protect.This document... JW Player Upgrade Guide - Common Pitfalls When upgrading to the new media player, you may see that the player doesn't load. The first thing... How to Organize Content for Video Encoding Here is a quick demo demonstrating how to arrange via FTP:https://share.elevatedx.com/2NulqdovHow... Using SSL and Enabling https: in your areas. Using SSL and https: in your front facing areas. As of 2017 Google will soon begin penalizing... Using the CSV dump import tool Here's a guide of what the system does with each row: - If the row has an ID specified, and there... Transcoder minimum size and bitrate levels. Transcoder minimum size and bitrate levels.We have minimum requirements on video source files in... Backup Routine suggestiions What is the best way to backup files from my installation?The best way is to contact your host... I can't add a user, Why? The Elevated X CMS does not manage your users or handle which users are active or not. That is... License Auto-Deploy Failure License auto-deploy failures are usually due to one or more of the following: 1) The permissions... How do I change the "Most Popular Models" section? Most popular models are based on ratings. If you want to override the ratings then edit each... TLS 1.2 Support TLS 1.2 Support is the new standard being required for encryption of data over the Internet. Your... Restart Process Queue after a lost connection or power outage You may find on occasion when you are processing a large queue using the Batch Utility that... SSL - Redirect Traffic to force use of HTTPS When using an SSL certificate pleasework with your host to help you redirect all traffic requests... Cron is stalled. How to check and clear the cron if it is stalled If your crontab is stalled on the server your host will need to correct this. Please have them... Error in SQL query definition for table XXXX. The version reported is YY instead of the version ZZ. Error: Error in SQL query definition for table XXXX. The version reported is YY instead of the... This install no longer receives software updates from Elevated X What this is: If you are seeing this message: the CMS is put in a state where it will no... User has a negative balance Problem: On the user transactions page, the following error message is present: "User has a... Cloud Setup: Cloud SSL error If you are seeing this error in your admin panel: This stems from your server being unable to... Smarty Support is Ending Smarty Support is Ending For security, PHP 8 will be required by our software on January 31st,... Does Elevated X support H.265/HEVC codec to be used for the streaming part of the website? Does Elevated X support H.265/HEVC codec to be used for the streaming part of the website? We do... How to reindex content sets for your site If you make changes to the content files on your server, you must update the CMS so it knows not... Upgrading from a version of PHP < 7.3 This article contains information on upgrading from antiquated version of PHP (< 7.3) to PHP... Page Cannot be Loaded in Iframe Page Cannot be Loaded in iFrame Due to the risk of clickjacking attacks, the CMS software by... Twitter support now requires a developer account to integrate with the CMS As of April 6th, 2023, Twitter now requires a separate developer account in order to integrate... Your server has a problem with DNS. Please confirm that the function dns_get_record() works on your install Problem: You see an error your admin panel that says: Your server has a problem with DNS.... Migrating away from using extrafields_PHP and PreviewXML_PHP Warning: Note: We absolutely, 100% do not recommend doing direct database calls within our...
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