ELXComplete Payout Information Print

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This message contains important information regarding your website’s earnings and payouts.

IMPORTANT - DO NOT send emails or tickets asking about payments if your question is already answered here. You will simply be redirected back to this page as reference and will not receive a response.

 
Due to changes implemented by Segpay, we transitioned to handling all payment collection and client disbursements directly in-house in October, 2025.

We are also in the process of adding additional payment service providers.
 
While payouts from the processor has generally been on time, delays have occurred, creating challenges for our clients. Because funds move through several parties — from the originating 3rd party payment service gateway when customer payment is accepted, to outside banking systems, to our bank, and finally to your bank or payment service account — there is always potential for human, network, or system error along the way.
 
Typical transfer time for all banks and payment services: 48 hours

 

Payout Schedule
We are striving to continue consistent weekly payouts. However, because there are only five business days in a typical week (four during holiday weeks), the timing of each payment processor's internal accounting transfers can affect when payouts begin moving. We have ZERO control over this, and no control over when they initiate their payout process to us.

Any payment not in motion by Wednesday has the potential to be delayed until the following Monday.


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